1. Scope

This Policy applies to `layordigitalgroup.com`, its subdomains, and any related services, forms, communications, and digital resources operated by LAYOR Digital Group (collectively, the "Services"). By using the Services, you consent to the practices described here.

2. Information We Collect

We collect the following categories of information:

• Information you provide. Name, email address, telephone number, organization, job title, industry, project descriptions, goals, timelines, budget ranges, event details, uploaded files, and any other information you submit through our consultation, quote, or contact forms.
• Communications. The content of emails, messages, or comments you send us or post through our platform (including comments on shared slide decks).
• Automatically collected information. Standard technical information such as IP address, browser type, device type, referring URL, pages visited, and timestamps, collected through server logs and analytics tools.
• Cookies and similar technologies. We may use cookies and similar technologies to maintain sessions (for administrators), remember preferences, and understand usage patterns. You may control cookies through your browser settings.

3. How We Use Your Information

We use the information we collect to:

• Respond to inquiries, prepare customized quotes and proposals, and communicate about your project
• Deliver, maintain, and improve our consulting, training, and digital services
• Send transactional emails, including confirmation notices and administrative communications
• Operate, secure, and troubleshoot the Services
• Comply with legal obligations and enforce our Terms of Use

We do not sell your personal information, and we do not use your information for third-party advertising.

4. Legal Bases for Processing

Where required by applicable law (including the EU/UK GDPR), we process personal data on the following legal bases: (a) your consent; (b) the performance of a contract with you; (c) compliance with a legal obligation; and (d) our legitimate interests in operating, securing, and improving the Services, provided those interests are not overridden by your rights.

5. Sharing of Information

We share information only in limited circumstances:

• Service providers. With trusted third parties who process data on our behalf, including hosting, database, email delivery (Resend), analytics, and authentication providers. These providers are contractually required to safeguard your information.
• Legal requirements. When we believe disclosure is required by law, subpoena, court order, or to protect the rights, property, or safety of LAYOR, our clients, or others.
• Business transfers. In connection with a merger, acquisition, financing, or sale of all or a portion of our business, subject to standard confidentiality protections.
• With your direction. When you explicitly request or authorize us to share information (for example, sending a proposal to a colleague you designate).

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Inquiry data is typically retained for the duration of the client relationship and for a reasonable period thereafter. You may request deletion at any time (see Section 9).

7. Data Security

We implement administrative, technical, and organizational safeguards designed to protect your information against unauthorized access, disclosure, alteration, or destruction. These measures include encryption in transit (HTTPS/TLS), access controls, credential management, and periodic reviews. However, no system is completely secure, and we cannot guarantee absolute security.

8. Use of Artificial Intelligence

LAYOR develops and deploys AI-supported tools, workflows, and agents. Where AI is used to process client-provided content, outputs are designed to be reviewed and approved by qualified human decision-makers. We do not use client-confidential content to train third-party foundation models, and we honor confidentiality requirements set forth in individual engagement agreements.

9. Your Rights and Choices

Subject to applicable law, you may have the right to:

• Access, correct, or update the personal information we hold about you
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Request portability of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, contact us using the information in Section 14. We will respond within the time frames required by applicable law.

10. Children's Privacy

The Services are directed to adults and educational and organizational leaders, not to children. We do not knowingly collect personal information from children under 13 (or under 16 in jurisdictions where a higher age applies). If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to delete it.

11. Third-Party Links and Services

The Services may contain links to third-party websites or embedded services (such as scheduling tools). We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any information.

12. International Users

LAYOR is based in the United States. If you access the Services from outside the United States, your information will be processed and stored in the United States and other jurisdictions where our service providers operate. By using the Services, you consent to this transfer.

13. Changes to This Policy

We may update this Policy from time to time to reflect changes to our practices, legal obligations, or the Services. When we make material changes, we will update the "Effective" date above and, where appropriate, provide additional notice. Your continued use of the Services after an update constitutes acceptance of the revised Policy.

14. Contact Us

If you have questions, concerns, or requests regarding this Policy or your personal information, please contact: